Effective date: 30 October 2026
This Privacy Notice explains what personal data WAAH Digital (“we”, “us”, “our”) collects, why we collect it, how we use and protect it, and the rights you have. It is written to follow the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the Digital Personal Data Protection Rules, 2025. Under the DPDP Act, you are the “Data Principal” and WAAH Digital is the “Data Fiduciary”.
1. Who we are
WAAH Digital, a sole proprietorship firm owned by Chirag Jobanputtra, Near Matoshree Mart, Pratapganj Para, Jagdalpur, Chhattisgarh, India
Email: info@waahdigital.in | Phone/WhatsApp: +91 93404 07731
2. Personal data we collect and why
| Personal data | When we collect it | Purpose |
|---|---|---|
| Name, phone number, email address, and the message you write | When you fill the contact form on our website | To reply to your enquiry and discuss your requirement |
| Name, phone/WhatsApp number and the content of your messages or calls | When you call, WhatsApp or email us | To respond to you, share information and proposals you ask for, and follow up on your enquiry |
| Business name, business details and contact details of the person we deal with | When you become a client | To deliver the services agreed with you, communicate about the project, invoice and keep records required by law |
| Technical data: IP address, browser and device type, pages visited, time spent and approximate location | Automatically, when you visit the website (through cookies and Google Analytics) | To keep the website working and secure, and to understand how visitors use it so we can improve it |
We collect only the data needed for these purposes. We do not ask for sensitive information such as passwords, bank or card details, or government ID numbers through this website, and you should not send them to us.
3. Basis for processing
We process your personal data on the basis of your consent, which you give when you submit the contact form (by ticking the consent box) or when you contact us yourself. For information you voluntarily provide to us for a specific purpose, we may also process it for that purpose as a “legitimate use” permitted under Section 7 of the DPDP Act. We do not use your data for any purpose that is not described in this notice.
4. Withdrawing your consent
You can withdraw your consent at any time, as easily as you gave it, by emailing info@waahdigital.in or sending a WhatsApp message to +91 93404 07731 saying “Withdraw consent”. Once you withdraw consent, we will stop processing your personal data and erase it within a reasonable time, unless we are required by law to keep it. Withdrawal does not affect processing done before you withdrew.
5. Who we share your data with
We do not sell or rent your personal data. We share it only with service providers (“Data Processors”) who help us run our website and business, and only to the extent needed:
- Website hosting provider (to host this website and its data)
- Google (Google Analytics, through Site Kit, to measure website traffic)
- Meta / WhatsApp (when you choose to message us on WhatsApp)
- Email service providers (to send and receive emails)
- Website security services (to protect the website from attacks and misuse)
These providers process data on our behalf and are expected to protect it. We may also disclose personal data where required by law or by a lawful order of a government authority or court.
6. Transfer outside India
Some of our service providers (such as Google and Meta) may store or process data on servers located outside India. Such transfers are made in accordance with the DPDP Act and any restrictions notified by the Government of India.
7. How long we keep your data
- Enquiries that do not become projects: erased within 12 months of our last communication, or earlier if you ask.
- Client records: kept for as long as needed to provide the service and thereafter for the period required under tax, accounting and other applicable laws.
- Website analytics data: kept as per the retention settings of Google Analytics.
Where required by the DPDP Rules, we will inform you before your data is erased.
8. How we protect your data
We use reasonable security safeguards, including an encrypted (HTTPS) website, access control on our accounts and systems, security monitoring of the website, and limiting access to people who need it for their work.
9. Personal data breach
If a personal data breach affects you, we will inform you without delay, describing what happened, the possible impact and the steps you can take, and we will report it to the Data Protection Board of India as required by law.
10. Your rights
Under the DPDP Act, you have the right to:
- Access information about the personal data we hold about you and how we process it
- Correct, complete or update your personal data
- Erase your personal data, unless we must keep it by law
- Withdraw consent at any time
- Grievance redressal, by raising a complaint with our Grievance Officer
- Nominate another person to exercise these rights on your behalf in the event of your death or incapacity
To use any of these rights, see our Data Rights & Grievance Redressal page.
11. Grievance Officer
Grievance Officer: Chirag Jobanputtra, Founder, WAAH Digital
Email: info@waahdigital.in (subject line: “Data Request” or “Grievance”)
Phone/WhatsApp: +91 93404 07731
Address: Near Matoshree Mart, Pratapganj Para, Jagdalpur, Chhattisgarh, India
We will acknowledge your request and respond within 30 days.
12. Complaint to the Data Protection Board of India
If you are not satisfied with our response, after first using our grievance process you may file a complaint with the Data Protection Board of India through its official online portal, in the manner notified by the Government of India.
13. Children
Our website and services are meant for businesses and adults. We do not knowingly collect personal data of anyone under 18 years of age. If you believe a child has shared personal data with us, please contact us and we will delete it.
14. Cookies
For details on the cookies we use and how to control them, see our Cookie Policy.
15. Changes to this notice
We may update this Privacy Notice from time to time. The latest version, with its effective date, will always be on this page.